Privacy Statement  
 


Content:

This privacy statement covers the site WWW.WEBXPACE.COM. Because this Web site wants to demonstrate its commitment to establishing trusting relationships based on respect for personal identity and information by promoting the use of fair information practices, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance, concerning the following points:

  • What personally identifiable information webXpace.com collects.
  • What personally identifiable information third parties collect through the Web site.
  • What organization collects the information.
  • How webXpace.com uses the information.
  • With whom webXpace.com may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under webXpace.com control.
  • How users can correct any inaccuracies in the information.


Information Collection and Use

Information Collection
webXpace.com is the sole owner of the information collected on www.webxpace.com. webXpace.com collects information from our users at several different points on our Web site.

Registration
In order to use this Web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as gender), and unique identifiers (such as username and password), but encouraged to, so we can provide a more personalized experience on our site.

Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

Profile
Our web sites may request and collect personal information when you purchase our products or request specific information from us. The requested information is clearly identified on the pages that request them. A profile is stored with information that we keep on individual users with the porpuse of better serving the user. We do not share your profile with other third parties, and will divulge information only as necessary to comply with any state or specific country laws.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), refering/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to any personally identifiable information.


Communications from the Site

Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, or special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account, we reply via email or phone, in accordance with the users wishes.

Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Third Party Intermediaries
We use an outside credit card processing company to bill users for goods and services. These companies have their own privacy statements, and we encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information These companies, to our knowledge, do not retain, share, store or use personally identifiable information for any secondary purposes.

Tell-A-Friend
If a user elects to use our service for informing a friend about our site, we ask them for the friend’s name and email address. webXpace.com will automatically send the friend a one-time email inviting them to visit the site. webXpace.com does not store this information, that is used for the sole purpose of sending this one-time email.

Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in forum areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Links to other sites
This site contains links to other sites. webXpace.com is not responsible for the privacy practices or the content of such Web sites. We encourage you to read the privacy statements of these linked sites, as their Privacy Policy may differ from ours.


Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Web site, users can send an email to webmaster@webxpace.com


Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support at webmaster@webxpace.com. Or, contact us by postal mail at the contact information listed below.


Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email and by posting a notice on our Web site for 30 days.

Contact Information

If users have any questions or suggestions regarding our privacy policy, the practices of this site, or your dealings with this webXpace, please contact us at:

webXpace.com
R. do Alecrim, 3 - Guimarota
2410-066 Leiria - Portugal
webmaster@webxpace.com

or post your questions at:
http://blog.webxpace.com/

 
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